The Four Moments
01
PREPARE
Start with what the journey requires.
02
CONFIRM
Make the important details clear.
03
STAY CONNECTED
Reduce the blind spots.
04
HANDOFF
The journey is not complete simply because the vehicle arrived.
Someone is expecting you at the other end.
Different Workflows
Same four moments. Different requirements.
Medical Transportation
Reassurance · Continuity · Visibility
Medical Courier and Logistics
Custody · Exceptions · Documented Handoff
Organ Transport
Mission Visibility · Time Sensitivity · Verified Handoff — In Development
In DevelopmentGo Deeper